Reference

Privacy Policy for Indonesia Accounts

Q: Who do I contact if I think my data is wrong?

Contact live chat from 09:00-02:00 WIB or email privacy@king9.run with your account email and masked phone number. We will verify the request before changing data tied to your profile.

We show the account, device, and payment data used when you create your profile, verify your wallet, or open Speed Baccarat in our lobby.

DANA data scopeOVO receipt checksGoPay wallet recordsQRIS payment ID

Browse lobby Read FAQ

How Our Policy Treats Local Payment Data

king9 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Clear privacy rules help you decide whether to open an account before sharing a phone number, email address, device ID, or wallet receipt. This Privacy Policy explains why we collect account data, how we match DANA, OVO, GoPay and QRIS confirmations to your wallet, and when

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we may keep logs for security or dispute checks. We use device signals to protect access, remember language settings, and identify unusual sign-in attempts. Access to the lobby and account services depends on local law and is available only where local law permits. If you ask
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us to correct or remove data, we first verify that the request comes from the account holder.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT ROUTES

Privacy Help Through Indonesia Channels

Fast contact matters when a privacy request involves your wallet, login history, or a device you no longer use. If you contact us from Medan or another Indonesian city, we ask for the account email, masked phone number, and the last payment rail used so we can find the right record without exposing extra data. Our team answers privacy requests by live chat, email, and the account form during published service hours.

Team online

Live chat, 09:00-02:00 WIB

Ask for a privacy check in live chat when you need help with device sessions, wallet receipt matching, or a data correction. We confirm account ownership before discussing records tied to DANA, OVO, GoPay or QRIS.

Email [email protected]

Use email for copy, correction, or deletion requests that need written tracking. Include your account email, masked phone number, and payment rail name, but never send a full wallet password or one-time code.

Account request form

Inside your account, go to Account > Help > Privacy Request to send a structured request. The form attaches your account ID and current device type so our team can review the right records.

ACCOUNT SAFETY

Account Data Controls Inside king9

Your Privacy Policy is only useful if you can see how it works inside the account flow.

Account creation data

When you join, we collect the email, phone number, password record, referral field if used, and account timestamp. That data lets us create the profile and verify later privacy requests from you.

Payment receipt handling

DANA, OVO, GoPay and QRIS confirmations are recorded with reference IDs, time, amount, and account match status. We use those records to reconcile your wallet and answer payment-related privacy questions.

Device and session checks

Go to Account > Security > Active Sessions to view recent device access. We store browser type, IP region, and session time so you can flag access that does not look familiar.

Cookie choices

Cookies remember language, login state, and basic lobby settings for categories such as live casino, slots, and sportsbook. You can clear browser cookies, but some account checks may run again afterward.

Game-session records

Session logs can include entries for Speed Baccarat, Aviator, Fishing God, Super Bingo, or Volleyball Betting. We use these logs for account history, dispute review, and security checks under the policy.

Correction requests

If your phone number, email, or name spelling needs a change, contact us before using a different account. We verify the request, update the profile where allowed, and keep a change record.

Privacy Questions Before You Join

These answers focus on the Privacy Policy choices you are likely to check before opening an account. We cover what we collect, why payment receipts matter, how cookies behave on mobile browsers, and how to contact us about changes. If a request involves account access or regional eligibility, our answer also depends on local law where the account is used.

We collect the account details needed to create and protect your profile, such as email, phone number, password record, registration time, device signals, and wallet reference data when you use DANA, OVO, GoPay or QRIS.

Your phone number and email help us verify account ownership, send security checks, and respond to privacy requests. We use them to match you to the correct profile before changing or sharing account data.

No. We receive payment confirmation details such as reference ID, status, time, and account match data. We do not ask for your wallet password, one-time code, or private app login.

Yes. Send the request through live chat, email, or Account > Help > Privacy Request. We verify account ownership first, then respond with the records or correction path allowed for your account.

Cookies keep your session active, remember language settings, and help detect unusual sign-ins. If you clear cookies on your phone, you may need to log in again and repeat some account checks.

We keep records for operational, security, legal, and dispute-handling needs described in this Privacy Policy. Retention can vary by record type, such as wallet receipts, session logs, or account change history.

Contact live chat from 09:00-02:00 WIB or email [email protected] with your account email and masked phone number. We will verify the request before changing data tied to your profile.

Privacy Policy for Indonesia Accounts

Privacy Help Through Indonesia Channels

Live chat, 09:00-02:00 WIB

Email [email protected]

Account request form

Account Data Controls Inside king9

Account creation data

Payment receipt handling

Device and session checks

Cookie choices

Game-session records

Correction requests

Privacy Questions Before You Join

01 What data does king9 collect when I open an account?

02 Why do you need my phone number and email?

03 Do DANA, OVO, GoPay or QRIS share my full wallet access with you?

04 Can I ask for a copy or correction of my data?

05 How do cookies work when I use a mobile browser?

06 How long do you keep payment and session records?

07 Who do I contact if I think my data is wrong?

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